Contact information

Contact Information

At Ezovan, we’re here to help with product questions, purchases, and after-sales support. Whether you need an order update, delivery assistance, or information about our policies, you can reach us using the details below.

Customer Support

Contact us by email or phone during our support hours:

  • Email: support@ezovan.com

  • Phone: +1 (650) 446-6145

  • Support Hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time

We aim to respond to your inquiry as promptly as possible during these hours.

Business Contact Address

Ezovan
8375 Sultana Ave
Fontana, CA 92335
United States

Our Website

Visit www.ezovan.com to browse our products and find information about our store.

Our product collections include:

  • Power Strips & Surge Protection

  • Extension Cords & Outlet Extenders

  • Outlet Timers & Controls

  • LED Bulbs & Plug-In Lights

Assistance with Your Order

When contacting us about a purchase, please provide:

  • Your full name

  • Your order number

  • The email address entered at checkout

  • A short description of the assistance you need

For damaged, defective, incorrect, or missing items, we may ask for photographs or further order information to help review your request.

Returns and Refunds

For assistance with a return or refund, please contact:

Please refer to our Return & Refund Policy for return eligibility, item condition requirements, refund timelines, and applicable terms.

Contact us for return instructions before sending an item back.

Shipping and Tracking Assistance

If you have questions about dispatch, tracking, or delivery, contact us with your order number and any available tracking details.

Our standard shipping arrangements are:

  • Order Processing: 1–3 business days

  • Delivery After Carrier Handover: 4–7 business days

  • Estimated Total Delivery Time: 5–10 business days

  • Shipping Cost: Free standard shipping on all U.S. orders

Business days are Monday through Friday, excluding U.S. federal holidays. These delivery timeframes are estimates.

For further details, please read our Shipping Policy.

Payment and Checkout Support

If you experience a payment problem, please describe the issue and include any error message displayed at checkout.

  • Available payment methods are shown at checkout.

  • Payment options may vary by device, location, and checkout configuration.

  • Please do not email full card numbers, card security codes, or passwords.

Social Media Inquiries

For questions involving an order or account, please contact us directly by email or phone. This helps us locate your purchase and review the details of your request.

General Inquiries

You can also contact us for help with:

  • Product information

  • Website navigation

  • Store policies

  • General questions about Ezovan

Send your inquiry to support@ezovan.com or call +1 (650) 446-6145 during support hours.

Contact Details at a Glance

Business Name: Ezovan
Email: support@ezovan.com
Phone: +1 (650) 446-6145
Website: www.ezovan.com
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time
Business Contact Address: 8375 Sultana Ave, Fontana, CA 92335, USA